Shipping Policy
At Orientures, we are committed to ensuring your wellness journey begins with a seamless and timely delivery experience.
🚚 Shipping Coverage
We currently offer pan-India shipping through trusted logistics partners. Our delivery services are available in all major cities and towns across India. For remote or non-serviceable PIN codes, delivery timelines may vary or be unavailable.
⏳ Delivery Timelines
We offer standard shipping across India.
Estimated delivery times are as follows:
- Metro cities: 2–5 business days
- Other cities/towns: 5–10 business days
- Remote locations: 10–15 business days
⚠️ Please note: These are estimated timelines and may vary due to external factors such as weather conditions, festivals, or courier delays.
🔄 Order Processing
All orders are processed and dispatched within 24 of confirmation (excluding weekends and public holidays).
You will receive an email/SMS with tracking details once your order has been shipped.
📦 Shipping Charges
We currently offer:
- Free shipping on all prepaid orders above ₹499
- A nominal shipping fee of ₹49 may apply to orders below the threshold
Shipping charges (if any) will be visible at the checkout before payment.
❌ Order Cancellation by Orientures
Orientures reserves the right to cancel any order within 48 hours due to:
- Unavailability of stock
- Payment verification failure
- Delivery location not serviceable
- Any unforeseen circumstances
In such cases, a full refund will be initiated with the original payment method.
📍 Track Your Order
You will receive real-time tracking updates via email or SMS once your order is shipped.
Alternatively, you may track your shipment by logging into your account on our website.
📞 Support
For any shipping-related assistance, please contact our support team:
📧 team@orientures.com
(Available Mon–Sat, 10 AM to 6 PM)